What the invoice can carry
Track who opened your text invoice
When the customer opens the invoice link, the status moves to viewed. You can see that they opened the page. You cannot see that they read every line.
Opened is a fact. Understood is not
The useful signal is whether the link was opened, because an unopened invoice is a delivery problem and an opened unpaid invoice is a payment problem. Those are different follow-ups. InvoiceTXT marks the invoice viewed the first time the page is opened, and can tell your webhook if you subscribed to invoice.viewed. It does not record a screenshot, a scroll depth or the customer’s location. Do not text “I see you opened this” as a tactic. It reads as surveillance. Use the status to decide whether to resend the link or to ask for the payment.
Launch invoice is here when you have a minute. Due in 30 days: https://invoicetxt.com/i/your-link
Send the link, then wait for the status
Viewed means the page loaded.
Resend only if it stays unopened
Give it a day unless the job was due on receipt and they are still with you.
If it is viewed and unpaid after the due date, ask for payment
Do not resend a new invoice.
Use the webhook if software should react
invoice.viewed is the event. The dashboard shows the status either way.
What to put on this invoice
- The invoice link
- A viewed status after the first open
- A different follow-up for unopened and unpaid
- No message that boasts about watching them
Questions about this job
Does viewed mean they will pay?
No. It means the page loaded. Payment is a separate status you set when the money arrives.
What if a link preview opened it?
Some apps prefetch links. If you see a view you do not trust, judge by whether they reply.
Can I see their phone number from the open?
No. You already have the number you texted. The open does not collect a new one.
Use the open to choose your next sentence. Do not use it as a threat.
Related guides
Schedule a text invoice for later
Create the invoice now, copy the link, and send the text when you said you would. InvoiceTXT does not sit in your messages app and send at 9am by itself.
Open guide →Multi-currency text invoices
Label the invoice with the currency you actually billed. The text should say the currency in words. InvoiceTXT does not convert currencies for you.
Open guide →Recurring text invoice for regular clients
A regular client gets the same shape of text on the same day, with the dates changed. That is the recurring invoice. It is not a charge that leaves their bank with no message.
Open guide →