On the job
Follow up an unpaid invoice by text
Reply in the original thread, after the due date, with the same link. Do not create a second invoice to get their attention.
One thread, one invoice, one nudge
A follow-up is not a new sale. The customer should recognise the thread, the amount and the link. Wait until the due date has passed unless they asked you to remind them. The message can be two lines. If they opened the invoice and did not pay, ask for the payment or the objection. If they never opened it, say the link again. Those are different problems and the status tells you which. Stop after two nudges and call, or stop entirely. A daily chase burns the relationship and does not create money that is not there.
Quick nudge — the strategy invoice from the 14th is still open. Same link, same total: https://invoicetxt.com/i/your-link
Use the original thread
A new number looks like a different demand.
Repeat the same link
A new invoice for the same work looks like a double charge.
Say the date of the original
“From the 14th” anchors it.
Stop after two
Then phone, or write it off, or send a final note. Do not become a notification.
What to put on this invoice
- The original thread
- The same link
- A due date that has passed
- Two nudges, then a decision
Questions about this job
What if they say they paid?
Check, then mark it paid. Apologise if you chased a paid bill. Update the status so you do not do it again.
What if they dispute a line?
Answer that line. Do not resend the total as your only reply.
Can I add a late fee now?
Only if the original invoice or the quote already said so. A new punishment in the nudge is a new argument.
The follow-up should be boring. Boring gets paid. Creative follow-ups get replies you do not want.
Related guides
Request a deposit via text message
A deposit text has to say what the money reserves and that it is not the final bill. The line item should use the word deposit.
Open guide →Send the final invoice after project completion
The final invoice lists what was delivered, subtracts the deposit in words, and asks for the balance. Send it when the work matches the scope, not when the calendar says the project ended.
Open guide →Invoice multiple jobs in one day via text
Each job gets its own text and its own link, sent before you start the next one. A single catch-up session at night mixes the totals.
Open guide →