Trades and studios
Locksmith text message invoice
Text the emergency open, the labour and the cylinder as soon as the door locks. Locksmith bills are disputed when the emergency fee appears later.
Bill the lock before you leave the step
Locksmith customers are often stressed and then relieved. The invoice should arrive while the relief is still there, with the emergency fee visible as its own line. Hiding the call-out inside a large labour number is what makes the Google review. Name the cylinder or the lock you fitted. Due on receipt is the normal deal for an emergency open. If you are coming back to finish a lock that had to be ordered, invoice today’s work and say the rest follows.
Show the emergency fee on its own
They agreed to it when they called. The invoice should match the phone call.
Name the hardware
“Cylinder 70” is a part they can see in their hand.
Do not invoice the quoted job and the emergency fee twice
If the quote included the open, the emergency line comes off.
Text it to the person who called
A landlord and a tenant are different payers. Ask who is paying before you send.
What to put on this invoice
- Emergency or call-out fee
- Labour
- The lock or cylinder fitted
- Due on receipt for a same-day emergency
Questions about this job
What if the lock fails next week?
The warranty is a sentence in the text if you offer one. It does not replace the invoice for the visit you already did.
Should I photograph the old lock?
Yes, for your records. The customer’s bill is still the link, not the photo.
Can I take a deposit for a non-standard lock?
Yes. Call the line a deposit and invoice the balance when you fit it.
An emergency fee that shows up only on a paper invoice the next day feels like a different price.
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