Trades and studios
Pest control SMS invoice
Text the treatment, the product visit and the follow-up as separate lines. Pest control customers need to know if the return visit is included.
Say what is included before they ask
The dispute in pest control is almost never the first visit. It is whether the follow-up was included. If the follow-up is included, do not put a price on it. Write one line for the treatment and say “follow-up included” in the text. If the follow-up is billable, it is a line with a price and the text should say when you will be back. Materials and chemicals can sit inside the treatment price unless a specific bait or exclusion job was extra.
Treatment today is invoiced. The follow-up is a separate line, due in 7 days: https://invoicetxt.com/i/your-link
One treatment, one price
Name the pest or the area if you treat more than one thing for this customer.
Follow-up is either included or priced
Do not leave it ambiguous. Ambiguous follow-ups become free work or angry texts.
Exclusion or proofing is its own job
Mesh, seals and a hole repair are not “the spray”.
Net 7 matches a short guarantee window
If you offer a return within seven days, the due date and the promise should not contradict each other.
What to put on this invoice
- The treatment and what it covers
- Follow-up, either included in the words or priced as a line
- Proofing or exclusion if you did it
- A due date
Questions about this job
What if the pest is still there?
Honour the included follow-up. Do not send a second full treatment invoice for the visit you promised.
Should the SMS name the chemical?
You can name the product if the customer asked. The price does not depend on the brand name being in the text.
Can a restaurant and a flat use the same wording?
No. A commercial visit should name the site and the area. A flat can be shorter.
Write whether the next visit is included. That sentence is worth more than a longer invoice.
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